We are seeing a lot of scammers. They attack in the following ways:
- As you browse the internet, you suddenly get a full screen, scary message saying that if you do not call a number immediately, the world ends. This is a fake message. There is nothing wrong with your computer. Try rebooting to get rid of the message. When asked to restore previous pages, do not do that.
- The way this screen appears varies:
- The fake messages appear when clicking on fake search result links or links that look legitimate but are actually advertisements.
- Never click on the first 4 links in a Google search. They are advertising links, not legitimate pages.
- Look for "Sponsored" or "Ad" in the images or text you click on.
- We are seeing a ton of fake emails indicating you purchased something for $499 and you have to call a number to pay or "Clear things up". These are fake. Delete and ignore.
- Never, ever, ever go to a bank to get money or a store to get gift cards based on someone you are talking to on the phone.
- Never let them remote into your computer.
- Never call anyone except us if you see a suspect message or email.
- Typcal labor costs seem to hover around $75 to $125, plus the cost of any part or software.
- If you are running the old, mechanical, spinning hard drive, chances are you've noticed a severe slowdown in performance. An SSD upgrade dramatically improves performance.
- Typical service time is 1 day, unless parts need to be ordered.
Purchasing a computer:
- Every computer comes with Windows 11.
- Windows 10 is stil supported and viable for several years to come.
- We like Windows 10 better than Windows 11. If you have a Windows 10 machine running slow, we can evaluate it for upgrades.
- A new computer starts at roughly $600-$700. A new laptop might start at $600.
- Very few computers are coming with DVD drives.
- Laptops are still easily broken. Be careful. Don't carry laptops by grabbing the display.
- We can set up your new computer including coping data and programs from the old computer.
- We recommend Spectrum or Xfinity, but you may be in a location that offers neither.
- The only options left are wireless. The quality of the connection can vary widely.
- Two newer services are Starlink and Bug Tussle. We had one customer who lived in a "black hole". No service worked until they signed up for BugTussle.
- When researching availability, make them state what level of permance they offer. We want to see at least 5Mbps download speeds.
Contact us for more information